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Tez-Tez Soruşulan Suallar


Which laboratories are included under SDM?

SDM Laboratories oversees the following facilities:

  • Heydar Aliyev Oil Refinery (HAOR) Product Quality Laboratory
  • Petrochemical (Azerikimya) Product Quality Laboratory
  • Carbamide (Urea) Plant Product Quality Laboratory
  • Methanol Plant Product Quality Laboratory
  • Gas Plant Product Quality Laboratory
  • Polymer Plant Product Quality Laboratory

How do I submit a test request?

Test requests are submitted by completing and sending the external analysis form to the Laboratory for evaluation and registration. For more details, please visit the External Laboratory Request page.

What should I know about sample submitting?

Each sample must be clearly labeled with the following information:

  • Sample Name
  • Sample Type
  • Sampling Point
  • Sampling Date
  • Sampled By
  • Sampling Method
  • Hazard Information

Samples are received in a dedicated area, checked, and then registered by authorized personnel.

For detailed costs, please check the link.

Where can I get the External Analysis Request Form?

You can download the form here.

What happens if I submit an incomplete or partially filled request to the laboratory?

If we receive an incomplete or partially filled request, our team will reach out to you to obtain the missing information or clarification needed to process your request.

Once the required details are received, we will proceed with processing your request. If significant time has passed, we might ask you to resubmit the request to ensure all information is up-to-date. To avoid delays, please ensure that all required fields are completed and that you provide accurate information when submitting your request. If you have any questions or need assistance with your submission, please check the https://socardownstream.az/en/contact-us/laboratory.

How can I find the cost breakdown for laboratory analysis?

The cost breakdown for various tests is announced under Laboratory Analysis Cost Breakdown page. For detailed costs, please check the link.

What field-testing services does your laboratory offer?

Our laboratory offers a range of field-testing services to meet various needs. Specifically, we provide testing for:

  • pH
  • Conductivity
  • Dissolved Oxygen (DO)
  • Oxidation-Reduction Potential (ORP)
  • Silica
  • Total (Free) Chlorine
  • Dew point

How do I submit my analysis requests?

Please submit your requests to the following email: laboratorycarf@socardownstream.az.

How can I contact the laboratory for complaints or general inquiries?

For complaints or general contact, email SDMLabsContact@socardownstream.az.

Are SDM laboratories accredited?

Are SDM laboratories accredited?

You can verify our laboratory’s accreditation status by reviewing the Accreditation Certificates and Scope available on our "Laboratory Documentation" page. These documents provide detailed information about our compliance with quality standards and the scope of our accredited services. For detailed costs, please check the link.

What is the difference between ILAC-approved and other types of accreditations?

ILAC-approved accreditation means that our laboratory’s accreditation body is a member of the International Laboratory Accreditation Cooperation (ILAC), which is recognized globally. Other types of accreditations may be specific to national standards and is primarily recognized within its own country or region. This may limit the international acceptance of its test results and certifications. ILAC approval ensures that our results are accepted internationally and adhere to rigorous global standards.